The Need-to-Know Before You Go

Get Ready - Here's What You Need To Know

Kid Cudi

Saturday, June 27

Box Office Opens: 12:00 pm
All Parking Lots Open: 3:00 pm
The Tailgate by Lowe's Opens: 3:00 pm
Upgrades Entrance: 4:30 pm
North Island Credit Union Member Entrance: 4:30 pm
All Gates Open: 5:00 pm
Show: 6:30 pm

GET SHOW TEXT UPDATES
Get updates on weather, show info, traffic & more right to your phone.
Text keyword KIDCUDI to (619) 304-3445 or click HERE.

TRAFFIC ADVISORY
Heavy concert traffic is expected in the area, which WILL cause entry delays, so please plan ahead. Early arrival, rideshare, and carpooling are strongly recommended. Fans are encouraged to arrive when the parking lots open.

Construction is currently taking place on Heritage Rd and may impact traffic flow. Please plan ahead and allow extra time for arrival to avoid possible delays.

GETTING HERE
We strongly encourage you to take the I-905 East, exit Caliente Ave, Turn Left; to Otay Mesa Rd, Turn Right; to Heritage Rd, Turn Left; to Datsun St, Turn Left; to Otay Valley Rd, Turn Right>turns into Heritage Rd. 1.5 miles to Entertainment Circle, follow the parking signs to your destination.

Alternate Routes:

I-5 South; Exit Main St. - Turn Left; 5.5 miles East to Heritage Rd.
I-805 South; Exit at Main Street/Auto Park Dr. in Chula Vista - Turn Left; 2 miles to Heritage Rd.
I-805 to Palm Avenue (1 exit South of Main Street / Auto Park Drive). From Palm Avenue, get back onto I-805 North. Take the Main Street / Auto Park Drive Exit.
I-125 South; Exit Otay Mesa Rd- Turn Right; Turn Right at Heritage Rd. 1.5 miles North to Entertainment Cir.

Ridesharing:

The area for vehicles to drop off guests is located on the West side of the venue between lots C & F, accessible from Heritage Rd. Please follow the electronic signs to the drop-off area.
Rideshare Pickup location is on Main Street heading West only. Rideshares should exit on Olympic Parkway, turn right on Heritage, and turn right on Main Street to arrive at the Rideshare Pickup location.

ATTENDING YOUR FIRST CONCERT
We’re honored you’re celebrating with us! Make sure to stop by the Palomar Health kiosk located in the West Plaza, where they’ll capture this big moment and provide you with a "My First Concert Kit".

ACCESSIBILITY
Click HERE for more info on accessibility.

PARKING LOTS
Parking lots usually open an hour before the scheduled gate time, and we strongly advise arriving when our parking lots open. Free general admission parking comes with your ticket. If you want easier entry and exit, go for Premier, VIP, or EZ-Out parking.

DROP-OFF AND PICK-UP AREAS
Check out the parking map on our "Visit" tab to see our designated pick-up and drop-off areas. When picking up, arrive 45 minutes before the end of the show.

What's Allowed In:

Cameras - nonprofessional only, no detachable lenses
Small Blankets / Beach Towels smaller than 6" x 6" Signs 8.5"x11" or smaller
Sealed bottle of water (not frozen) under 20oz
Empty refillable water bottle (no glass)
Binoculars Items

What's Not Allowed In: (Subject to change)

Large or oversized bags, including luggage, duffel bags, or large/industrial/camping-sized backpacks (Any bag larger than 12" x 12" x 6" will not be permitted)
Any bag larger than a clutch MUST BE CLEAR.
Chairs / Lawn Chairs
Weapons and sharp objects of any kind
Rolls of duct tape or gaffing tape
Outside food of any kind
Alcohol
illegal drugs/substances
Glass containers of any kind
Coolers
Pepper spray
Laser pointers
Animals (Certified service animals are OK. We love your furry friends, but please leave them at home for the show, including emotional support animals.)
Fireworks
Blankets larger than 6’x 6.’
Umbrellas
Tripods
Banners/Signs larger than 8.5x11 (standard sheet of paper)
Balls or Frisbees
Selfie Sticks Cell Phone Stabilizers
Video Cams / Go Pros / iPads
Glow sticks
Strollers, baby carriers, or wagons
Beverages other than a sealed (not frozen) bottle of water up to 20oz.
Flyers and stickers, musical instruments, large cameras with detachable lenses or manual external zoom
Gang activity, including but not limited to wearing or displaying gang clothing and/or indicia.
Offensive clothing

BAG POLICY
Clear bags up to 12” x 6” x 12” are A-OK. Small clutch bags up to 6”x 9” don't need to be clear. All bags will be searched before entry. If you have any items that are not allowed into the venue, you can either return them to your vehicle, check your bag for a small fee, or purchase an approved clear bag.

CONTACTLESS PAYMENTS ONLY
We’re a cash-free venue. If you arrive without a debit or credit card, head to guest services and they’ll exchange cash for a card (for free).

WATER & YETI HYDRATION STATIONS
You can bring in one (1) factory-sealed plastic (not glass) bottle of water up to 20 oz (not frozen). This policy is subject to change based on artist requests or safety considerations. Refillable (empty) water bottles are permitted. Refill your bottles and cups for free at the YETI water refill stations. Join YETI and Live Nation's efforts to reduce waste and stay hydrated.

Water fountains are located in the East and Sky Plazas.

THE MERCH
Find that coveted merch at our Concert Gear booths in the West Plaza. For some events, you’ll find extra booths in the east and west plazas.

THE MENU
We've got plenty of options for bites and drinks at the show! To see fan favorite items we serve at every show, click HERE.

DESIGNATED DRIVERS
Are you the responsible fan tonight? The Jack Daniel’s designated driver program has you covered. Pick up a special poker chip from guest services, and you can enjoy free fountain sodas at any of our drink concessions.

CAMPING
We kindly ask that you refrain from overnight parking.

TAILGATING
Hang out with your friends before the show in The Tailgate by Lowe's. More info HERE